Refund policy

Refunds, made right 🧡

We want you to absolutely love your purchase. If something’s not right, we’ll sort it.

We’ll refund you if:

• We sent the wrong item 📦
• Your item arrives damaged or faulty 💔

How to ask for one:
Email info@cutechaos.co.uk within 30 days of your purchase date, with your order number and a quick description of the issue. We’ll take it from there.

Your statutory rights as a UK consumer aren’t affected by this policy.

We may update this policy from time to time. The version on our site is always the current one.

For the longest-lasting love, follow the washing and care instructions included with your order 🧺.